What is the difference between general settings and custom market settings?
All configuration settings in Email recommendations can be applied either to all markets or to select markets.
General scope: Settings will be applied to all markets.
Market and locale specific scope: Settings will only be applied to the selected locale within the selected market.
What is the image path prefix?
A URL to a publicly accessible storage where the images for your product catalog are located. The image path prefix should be the same as the image path prefix in the Admin area of the Voyado Product Discovery application.
What is a product URL template?
A structured way to build a link to the product pages for Email recommendations using the product data available in Product Discovery.
What are recommendation image dimensions?
It is a setting that controls how Email recommendations will treat images by default.
What are the URL settings?
Settings for how variables are treated by the email service provider for use in the product URLs.
Timestamp: A UNIX timestamp that writes at what time the email was generated. Ideally the granularity of the timestamp should support year, month, day, hour, and minutes.
Customer key: The customer key from Product Discovery.
Why is a timestamp needed?
Email recommendations need a timestamp to be able to separate recommendation requests and to provide the correct composition of product template and email campaign settings. It also makes it possible to preserve previously made recommendations, so the content of sent emails does not change.
Why is a customer key needed?
The customer key is needed for customer-based recommendations. It is the customer key from Product Discovery that identifies the individual that Email recommendations will generate customer-based recommendations for.
What about GDPR implications?
The customer key in Product Discovery is an obfuscated string of alphanumeric symbols and does not contain any human-readable personal information. With GDPR legislation in effect, this type of data is also considered personal information. All GDPR data can be accessed and operated on via the GDPR API in Product Discovery. For more information, see here.
What are excluded products?
Excluded products is a filter that can be generally applied to all markets or adjusted for specific markets to filter away product sets that you do not wish to show in Email recommendations at all. Applying it once in the Configuration tab removes the need to apply the same filter to all individual email campaign configurations. The global product exclusion will override any campaign product inclusions.