Client and user management

Here you'll learn how to manage clients (suppliers) and users in the Campaign Manager.

Retail Media features are currently in beta. Contact your Account Manager to learn more.

Create and remove clients

Before a client (supplier) or brand can start creating campaigns, they need to be added to the account. If the client is already included in the product feed, any admin can add them in just a few clicks.

To get started, click + Client in the main menu in the retailer overview.

Retailer overview in the Campaign Manager with the + Client button in the main menu

Or go to the client list that you can access from the Client management option in the lower left corner, and click + Client from there.

Client list in the Campaign Manager with the + Client button

Type in the name of the client or brand you want to onboard and press Enter. Next, select the client you’d like to add.

Client search results in the Campaign Manager

Finally, click Add client:

Add client dialog in the Campaign Manager

Remove a client

Navigate to the client overview by clicking on the client’s name in the left-hand menu.

Client overview in the Campaign Manager, opened from the left-hand menu

Now click on Client management in the left menu and then Delete account.

Client management page in the Campaign Manager with the Delete account option

Finally, enter the Client-ID (found in the account details) to confirm the removal, then click Delete account again.

Delete account confirmation dialog in the Campaign Manager asking for the Client-ID

Create user

You can add users to grant them access to the Campaign Manager. These users are separate from those in the Voyado Product Discovery application. If a user is created under a specific client, they can only access that client. However, if the user is created under the admin account, they will have access to all clients.

Start by accessing the client list and selecting the client for whom you want to add a user.

Client list in the Campaign Manager with a client selected

Now, click Client management in the lower left corner.

Client management option in the lower left corner of the Campaign Manager

Navigate to Users and click + Create user.

Users page in the Campaign Manager with the + Create user button

Finally, fill out the required user information and hit Save. There are two user roles, Admin and Users.

  • Users can create campaigns but not activate or pause them
  • Admin can activate or pause campaigns as well as create new users and clients

Create user form in the Campaign Manager with fields for user information and role

The username and email have to be unique and can only be used once.

Invite the user

When the user is created, share the credentials with the person for whom you have created access. If you share the credentials unencrypted, like in an email, it's recommended that the user change the password at first login, see below. The new user needs the URL to the campaign UI as well. It's the same one you use: https://v3.app.nexta.io/

Change password

Since the password is created when the user is, the user is recommended to change it as soon as they can access the account. That can either be done by clicking the Forgot password link on the login page and following the instructions in the email:

Forgot password dialog on the Campaign Manager login page

Or access My account from the top right corner and then navigate to Password. Keep in mind that you can only access My account when a client is selected, and not the client list.

User menu in the Campaign Manager with the My account option

My account from the user menu

My account page in the Campaign Manager with the Password tab

Edit password in My account

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