Voyado Elevate

Voyado Elevate functional specification

The following specification outlines the core functionality of Voyado Elevate. It provides an overview of available features, data structures, and integrations designed to optimize product discovery, personalization, and merchandising. Elevate enables retailers to deliver relevant search, recommendations, and content to shoppers, while giving administrators full control through a dedicated application.

Search intelligence

  • Query analysis: Elevate interprets user queries using semantic analysis to understand intent.
  • Query matching: Queries are matched against enriched product data to deliver accurate results.
  • Search assistant (Autocomplete)
    • Phrase suggestions
    • Recent searches (by user)
    • Suggested searches (popular searches)
    • Product suggestions
    • Content suggestions
    • Recently viewed (products)
  • Search result page
    • Ranked product listing
    • Autocorrect
    • Facets (filters)
    • Sort order
    • Content listings

Product recommendations

Elevate analyzes shopper behavior such as searches, clicks, and purchases. Its recommendation engine uses algorithms to identify patterns and suggest products tailored to each user.

Available recommendation types:

  • Top products
  • Personal
  • Recently viewed
  • Alternatives
  • Upsell
  • Style with
  • More from series
  • Add to cart
  • Cart
  • Favorites
  • Newest products

Landing page listings

Landing pages can serve as start pages, category pages, brand pages, or collection pages.

Elevate’s Landing Page API includes:

  • Ranked product listing
  • Recommendation product listings
  • Autocorrect
  • Facets (filters)
  • Sort order
  • Content listings
  • Navigation tree

Product detailed pages (PDP)

Product pages present detailed product information and can include recommendation lists.

Elevate’s Product Page API includes:

  • Detailed product information for rendering the PDP
  • Selection of recommendation product listings

Data

Product data

Elevate uses a three-level product data model:

  1. Product group
  2. Product
  3. Variant

Product data import & export 

Product data can be imported and exported through the Admin API endpoints.

Content data

Content items allow visitors to search for site content such as guides or contact details.
Key attributes: Title, Description, URL.

Translation

Translation tables can be imported to map stable keys across multiple languages.

Data templates

Define which data fields are returned in product lists.

Add and remove visitor data

APIs exist to add and remove available data in Elevate related to a visitor.

Voyado Elevate application

The Voyado Elevate application provides a comprehensive set of features for managing and optimizing Elevate 4:

  • Dashboard
  • Exposure strategies
  • Boost (including Audience promotion when Engage are implemented)
  • Bury
  • Search reports
  • Synonyms
  • Product sets
  • Page merchandising
    • Pinning
    • Slices
    • Facets
    • Keywords
    • Tweak recommendations
  • Navigation tree management
  • User management
  • Email recommendations (Add-on feature)

Additional core functionalities

  • Ranked product listings: Based on query relevance, sales performance, lifecycle analysis, and merchandising rules (boost, bury, pin).
  • Data enrichment: Identifies relevant product types and attributes.
  • Relevance through behavioral data: Notifications triggered by actions such as Payment, Add to Cart, or Click.
  • Built-in language and terminology database
  • Multilingual market support
    • A market typically refers to a specific geographical region where the collective user behavior is relevant(1) and the retailer offers a similar assortment of products or services.
  • Engage integration (requires both Voyado Engage and Voyado Elevate)
    • Cross product identification 

    • Target boosts and burys based on Engage audiences

    • Build audiences in Engage using Elevate events and product intelligence 

(1) Relevant visitor behavior is shared within a market, regardless of locales 

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