Voyado Elevate

Self service support

Suppliers and agencies can be invited to the Campaign Manager to allow them to manage their own campaigns within your Retail Media environment. This enables a self-service model where partners have direct access to campaign tools and performance insights for their brand. It reduces operational overhead for retailers and gives suppliers more control over their advertising efforts.

This article explains how to onboard a supplier (client) or brand and how to invite their users to the Campaign Manager.

Retail Media features are currently in closed beta. Contact Voyado if you want to take part in the program.

How it works

To give a supplier or agency access to the Campaign Manager, two key steps are required:

Users added under a client account will only have access to that specific brand’s campaign tools and data. This ensures brand privacy and keeps data separated across different suppliers.

There are two user roles:

  • User: Can create campaigns but cannot activate or pause them. Can also access reporting.
  • Admin: Can create, activate, and pause campaigns, and has access to "Client management", where new users can be invited to the same client.
Product campaign overview screenshot

Overview as Admin in a client account, client management available 

Prerequisites to onboard clients and user

  • The supplier must be present in the product feed.
  • You must have Admin access to onboard clients and invite users.
  • Retail Media features are currently in closed beta. Please contact Voyado to join the program.

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