The Facet configurator is the central place in Elevate for defining and managing facets across the application. This is the place where you select which attributes should be available as facets, i.e. filters, in your e-commerce. This is where you set the default properties such as display type, sort order, and units. Changes made here propagate to all relevant areas unless they are overridden at a more specific level.

User access to the Facet configurator

All users can access the Facet configurator to view existing settings. However, only users with the correct permissions can make edits in the view.

To enable editing rights for a user in the application:

1. Go to the Admin tab and select the desired user.
2. In the user profile, navigate to the Experience section.
3. Enable the Can edit global facet configuration permission.
4. Click Save to confirm changes.
5. Refresh the application for the updated permission to take effect.

The Facet configurator interface

The Facet configurator is located under Experience > Pages > Settings > Facet settings > Facet configurator. 

It has three tabs: 

The All facets tab shows you a list of all attributes (Active + Missing) 

The Active tab shows all attributes that have been configured as facets, and still exist in the product feed. 

The Missing tab shows attributes that was previously configured as facets but are no longer available in the product feed. If the attribute reappears in the feed, it will automatically be marked as Active again in the Facet Configurator. You can delete the missing facet if it’s no longer needed.

 In the list you will see the attribute name first, followed by four columns:

Used 

Shows you how many times a facet is currently configured across the system. Facets can be used in:

• Default settings
• Autocomplete & Search Settings
• Individual pages with overrides
• Templates

This information helps you understand how widely a facet is used before making changes like editing or deleting it.

Display as 

Shows how the filter is displayed on the website (color, range, size or specific values), 

Sort

The Sort column determines the order in which facet values are displayed. You can choose one of the following sort options:

• Relevance

  Sorts facet values based on the sales performance of the products they represent. In practice, this means values associated with the highest number of sales tend to appear at the top, making them the most popular choices in this context.

  Recommended as default and if you want to highlight current trends, as it helps shoppers find popular options more quickly.

• Alphabetical

  Sorts values in standard alphabetical order (A–Z), including special characters according to language-specific rules. Numbers are sorted as characters, not numerically – e.g., 11 comes before 2: 1, 11, 2, 20, 3.

  Recommended if you have a long list of values, as alphabetical order makes it easier for shoppers to scan and find what they're looking for.

• Natural

  Sorts values in a more human-friendly way—still alphabetical, but more intuitive. Numbers are treated as actual numeric values rather than text, meaning 11 comes after 2: 1, 2, 3, 11, 20.

  Recommended if your values contain both letters and numbers (e.g., 2-pack, 10-pack), and you want to improve findability by aligning with how people naturally read mixed content.

  This setting helps optimize the display of filters to enhance the overall user experience.

When the Display as is a color or a range, the sort column will show n/a. If a customer has selected to filter by color there will be no sorting option for them,  nor can they sort when they have selected a range. 

Units 

If the attribute has a measurement, like size, weight or volume unit connected to it, it will be displayed here. If it says not applicable (n/a) it only means that the attribute can not be measured with units.

What you can do in the Facet configurator

Add a facet

Use the + icon to add a facet. 

You will then be able to select an attribute from an attribute list. This list derives from your product feed. If you are missing an attribute, you need to ask your integrator to update the product feed with the attributes you need.

Once you have selected an attribute, it will be added to the list of facets in the Facet configurator. 

Click Save & Publish. Publishing it makes it available system‑wide, including for use in templates. 

When you have created the facet, it is up to you how you want to use it, it is available for everyone working in the Elevate application. If you want to create specific configurations for each of your markets, you can do it in Experience > Pages > Settings > Default settings. 

Modify facet properties 

These changes apply to all primary product list pages and search results where the facet is used. If you make changes to these settings, the changes apply globally, unless they are overridden.

• Sort method (alphabetic, relevance)

• Unit (kg, cm, etc.)

• Display format

Remove a facet

This will delete the facet from the entire application, including these places:

• Default settings

• Individual pages with primary lists

• Autocomplete and Search settings

• Templates

• Pages using local overrides or templates

Facet types and properties

A facet type in Elevate refers to the format or behavior of a product filter, and is based on the product feed attribute it represents. For example, if the feed sends a number field, you’ll likely get a Range or Measurement type. If the feed sends a list of strings, it maps to Value type.

As you can see in the table below, each facet type determines:

• The UI control shown to the shopper (checkboxes, sliders, dropdowns)
• Whether the facet allows multiple selections
• Available sorting and unit options

If you work in a merchandising capacity and you are lacking an attribute or want to change how properties are set up in the product feed, you need to ask your integrator for assistance. Your integrator can find full configuration options, in the API documentation > Schema Documentation.

Article last updated 03 December 2025 15:33