Pinning lets you manually fix specific products in exact positions within a product listing. This gives you full visual control over which products are shown first, which is ideal for highlighting campaigns, product launches, sponsored products, or other high-priority items.
Pinning complements automated relevance with brand storytelling or business rules. It is part of editorial merchandising, giving merchandisers the power to influence product placement without overriding the underlying logic of the Elevate engine.
How it works
Pinning allows you to place selected products at the top of a product listing on any page that uses Landing page requests, such as category, brand, or campaign pages.
- Pinned products appear in the order they are pinned: first pinned = highest rank.
- You can drag and drop pinned products at any time to change the sequence.
- If a product is pinned within a slice, the order applies only within that slice.
- If pinned outside of slices, the product appears just after the final slice on the page.
Pinning is a way to apply external insights or business considerations, such as featuring sponsored products, boosting hero SKUs, or crafting a story-driven experience.
How to pin products
- Go to the product listing or slice where you want to pin items.
- Hover over a product card and select the pin icon to fix its position.
- To change the order, drag and drop the products into the desired sequence.
Setting it up
Pinning is available by default on all pages using Landing page requests.
You can use pinning on:
- Category pages
- Brand or collection pages
- Recommendation listings, as long as they are based on landing page structure
You may pin products inside or outside slices, but the effect differs:
- Inside slices: affects only the slice's product order.
- Outside slices: positions the pinned product after all slices.
Keep in mind when pinning
Pinned products are not automatically unpinned when they go out of stock. If a pinned product becomes unavailable — for example, in a selected store or sales channel — it may remain pinned until you manually unpin or replace it.
The Add Slices view has a toggle to enable or disable inheritance to subpages.
If you're managing multiple levels of pages (such as parent > child > subchild), edits made at the middle level will break inheritance from the top level.
Deduplication applies: a product shown in multiple slices will only appear in the highest priority slice.