Search

Facet configurator

The Facet configurator is the central place in Elevate for defining and managing facets across the application. This is where you select which attributes should be available as facets (filters) in your e-commerce store. This is where you set default properties such as display type, sort order, and units. Changes made here propagate to all relevant areas unless overridden at a more specific level.

User access to the Facet configurator

All users can access the Facet configurator to view existing settings. However, only users with the correct permissions can make edits.

To enable editing rights for a user:

  1. Go to the Admin tab and select the desired user.
  2. In the user profile, navigate to the Experience section.
  3. Enable the Can edit global facet configuration permission.
  4. Select Save to confirm.
  5. Refresh the application for the updated permission to take effect.

The Facet configurator interface

The Facet configurator is located under Experience > Pages > Settings > Facet settings > Facet configurator.

It has three tabs:

All facets shows a list of all attributes (Active + Missing).

Active shows all attributes that have been configured as facets and still exist in the product feed.

Missing shows attributes that were previously configured as facets but are no longer available in the product feed. If the attribute reappears in the feed, it will automatically be marked as Active again. You can delete a missing facet if it's no longer needed.

Facet configurator showing the All facets, Active, and Missing tabs with a list of attributes and their Used, Display as, Sort, and Units columns

In the list, you will see the attribute name first, followed by four columns:

Used

Shows how many times a facet is currently configured across the system. Facets can be used in:

  • Default settings
  • Autocomplete & Search settings
  • Individual pages with overrides
  • Templates

This helps you understand how widely a facet is used before making changes like editing or deleting it.

Display as

Shows how the filter is displayed on the website (color, range, size, or specific values).

Sort

The Sort column determines the order in which facet values are displayed. You can choose from the following options:

  • Relevance

    Sorts facet values based on the sales performance of the products they represent. Values associated with the highest number of sales appear at the top.

    Recommended as the default if you want to highlight current trends, as it helps shoppers find popular options more quickly.

  • Alphabetical

    Sorts values in standard alphabetical order (A–Z), including special characters according to language-specific rules. Numbers are sorted as characters, not numerically — for example, 11 comes before 2: 1, 11, 2, 20, 3.

    Recommended for long lists of values, as alphabetical order makes it easier for shoppers to scan and find what they're looking for.

  • Natural

    Sorts values in a more human-friendly way — still alphabetical, but more intuitive. Numbers are treated as numeric values rather than text, meaning 11 comes after 2: 1, 2, 3, 11, 20.

    Recommended when values contain both letters and numbers (for example, 2-pack, 10-pack), and you want to align with how people naturally read mixed content.

When Display as is set to color or range, the Sort column will show n/a. When a customer filters by color or range, no sorting options are available to them.

Units

If the attribute has a measurement unit connected to it (such as size, weight, or volume), it will be displayed here. If it shows n/a, the attribute cannot be measured with units.

What you can do in the Facet configurator

Add a facet

Select the + icon to add a facet.

Add facet dialog showing an attribute selector populated from the product feed

Select an attribute from the list. This list derives from your product feed. If an attribute is missing, ask your integrator to update the product feed with the attributes you need.

Once you've selected an attribute, it will be added to the list of facets in the Facet configurator.

Select Save & Publish. Publishing makes it available system-wide, including for use in templates.

Best practice: Add and configure only attributes that merchandisers are likely to use as facets when working with Pages, Slices, and other features.

Once created, the facet is available to everyone working in Elevate. To create specific configurations for each of your markets, go to Experience > Pages > Settings > Default settings.

Modify facet properties

These changes apply to all primary product list pages and search results where the facet is used. Changes apply globally unless overridden at a more specific level. You can modify:

  • Sort method (alphabetical, relevance)
  • Unit (kg, cm, etc.)
  • Display format

Remove a facet

This will delete the facet from the entire application, including:

  • Default settings
  • Individual pages with primary lists
  • Autocomplete and Search settings
  • Templates
  • Pages using local overrides or templates

Facet types and properties

A facet type in Elevate refers to the format or behavior of a product filter, and is based on the product feed attribute it represents. For example, if the feed sends a number field, you'll likely get a Range or Measurement type. If the feed sends a list of strings, it maps to the Value type.

Each facet type determines:

  • The UI control shown to the shopper (checkboxes, sliders, dropdowns)
  • Whether the facet allows multiple selections
  • Available sorting and unit options

Table of facet types showing each type's display format, multi-select support, sorting options, and unit availability

If you work in a merchandising capacity and need an attribute added or want to change how properties are set up in the product feed, ask your integrator for assistance. Full configuration options are available in the API documentation: Schema Documentation.

Was this article helpful?

/